- Excuse me.
    - Yes?
    - I'm looking for an album by a group called Kyoto Jazz Massive.
    - You spell that with an Q?
    - No, K. K.Y.O.T.O.
    - It's something new?
    - No, from '97.
    - Don't have it in the computer, I'll look in the catalogue.
    - I think it's supposed to be german import.
    - Oh, Germany. They can take ages. Sometimes they take up to eight months to deliver. Sorry.
    - Ok, thanks anyway.